Help

Epic Rewards

Earning points, tiers, perks, and free shipping rules.

Earning Points

Important:

You only earn points if you have a rewards account. Be sure to sign up or log in before you place your first order so your purchases count toward rewards. Points can’t be added retroactively to past orders.

Earning on Purchases

You’ll earn points every time you shop with us — 1 point for every $1 spent (before taxes and shipping). Points are added to your account as soon as your order is marked fulfilled. That way, you’re earning rewards on the items you’re already buying.

Bonus Actions

It’s not just checkout—pick up extra points for simple actions like signing up and other community engagements we run from time to time. Keep an eye out for promos to boost your balance.

Limits (or lack of them)

No caps here. There’s no limit to how many points you can earn—just keep creating and watch the total climb.

Tiers & Benefits

How tiers work

As you earn points, you move through four VIP tiers. Hit a tier and you’ll keep it for a full year—plenty of time to enjoy the perks.

What you get at each tier
  • Crafting Enthusiast — unlock at 200 pts; includes 5% off select DTF & Sublimation Prints.

  • Creative Artisan — unlock at 800 pts; includes 10% off select DTF & Sublimation Prints.

  • Master Designer — unlock at 1,800 pts; includes 12% off select DTF & Sublimation Prints + Free Shipping on orders up to $20 shipping cost.

  • Epic Creator — unlock at 3,500 pts; includes 15% off select DTF & Sublimation Prints + Free Shipping on orders up to $20 shipping cost.
Keeping your status

Once you reach a tier, you keep it for one year. To renew it after that, just earn the required points again during the next 12 months. We’ll show your progress in your account.

Redeeming Points

How to redeem

Head to the Redeem Rewards tab in your account. If you’ve banked enough points, turn them into a discount and apply it at checkout—nice and simple.

Redemption levels
  • 300 pts = $5 off
  • 600 pts = $10 off
  • 900 pts = $15 off
  • 1,200 pts = $20 off
  • 1,500 pts = $25 off

Choose the level that fits your next order—use a small discount now or save up for a bigger bite later.

When points become usable

You’ll see points labeled as 'Pending' or 'Approved'. Once they’re approved, they’re ready to redeem. Cancelled points won’t be added (for example, if an order is cancelled).

Points & Policies

Point statuses

Approved = available now. Pending = waiting for verification (like a recent order). Cancelled = won’t be added. This ensures your balance remains accurate as orders are processed through the system.

Enrollment basics

Enrollment is automatic for anyone with an account—just sign in or create one and you’re in. From there, shop as usual and watch points add up.

Earning policy

There’s no earning cap. Keep ordering, keep earning—it’s that simple.